FAQs of Mini Printer
(1) Q: How to install the Bluetooth printer on Windows?
A: First, search and connect the printer by the Bluetooth of the computer(The PIN for pairing is 1234 or 0000). Check the port number generated in the printer properties, and install the driver. Then you you can add the port in the POS-58 driver to print.
①This is the tutorial video for Win 7/8: http://bit.ly/2KWAQ3Y
② This is video for Win 10: http://bit.ly/2NvEaVD
(2) Q: How to download and add a NV logo in the printer?
A: Connect the printer with computer by USB, and open the setting tool(Iprinter) that comes with the driver CD folder. Select ‘NV logo download’ , then select the image file and download. And after that, you can go to the ‘device setting’ of printer properties to set the NV logo.
This is the tutorial video: http://bit.ly/2MFShYR
(3) Q: IMP001 how to setup to print Chinese?
A: You can change the printing language by pressing the FEED button and Power button. Press the FEED and Power button at the same time, wait until the the power and error lights goes on, and release the FEED when the error light gone. This is the tutorial video (starting in the 42nd second): http://bit.ly/2ZunMuT
(4) Q: IMP001 how to change the printing density?
A: You can change it by pressing the FEED button and Power button. Press the FEED and Power button at the same time, wait until the the power and error lights goes on, and release the FEED after the error light flash twice. This is the tutorial video (from 1:42): http://bit.ly/2ZunMuT
(5) Q: IMP001 how to connect with Android Loyverse POS App?
A: First, search and connect the Bluetooth of the printer in your device, then open the Loyverse App and go to the setting about printer. You can add a printer by pressing the ‘+’ key, customize a name of the printer, select ‘other model’ in the ‘printer model’, ‘Bluetooth’ in the ‘interface’, search and select the Bluetooth of the IMP001, select the 58mm in paper width. After setting the parameter, save and finish. This is the tutorial video: http://bit.ly/2ZqVf59
(6) Q: IMP001/04/05/06/17/18 how to get the SDK?
A: You can get the SDK in the driver CD folder, and there is also a program manual in it that you can refer the commands for the printer. This is the link to download the driver CD file: http://bit.ly/2zqhxK2
(7) Q: How to connect the printer with iOS by Bluetooth?
A: For Bluetooth connect with iOS, our printer currently only support to connect with by our demo App ‘pos-printerV1.0’, you can search and download the App on iOS AppStore.
(8) Q: Why the Bluetooth of the printer can’t be searched?
A: Our print only support one on one Bluetooth connection, so please check whether the printer has connected with another device. If so, please disconnect it before you re-connecting with new device.
(9) Q: Why the printer can’t be powered on?
A: Please check if the insulation sticker on the battery has been ripped off, and it could be also related to the low power, you can try to charge it for about 30 minutes before you turn on again.
(10) Q: Why some print results appear smudged?
A: It might because there are stains on the printer head or the roller. You can clean them by a piece of cloth with alcohol. If it doesn’t work, please change new thermal paper to print, the quality of the paper will also lead to unclear printing.
(11) Q: Is it possible to print from browser?
A: Yes, you can download the ‘ESC POS Bluetooth Print Service’ or the ‘RAW BT’ on Google Play to support print from browser.
Have more questions? Please do not hesitate to contact us.