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Product Using Support
* Select your product type and click the qusetion to see the answer.
- (1) Q: How to install the Bluetooth printer on Windows?
- (2) Q: How to download and add a NV logo in the printer?
- (3) Q: IMP001 how to setup to print Chinese?
- (4) Q: IMP001 how to change the printing density?
- (5) Q: IMP001 how to connect with Android Loyverse POS App?
- (6) Q: IMP001/04/05/06/17/18 how to get the SDK?
- (7) Q: How to connect the printer with iOS by Bluetooth?
- (8) Q: Why the Bluetooth of the printer can’t be searched?
- (9) Q: Why the printer can’t be powered on?
- (10) Q: Why some print results appear smudged?
- (11) Q: Is it possible to print from browser?
- (1) Q: What operating systems the driver support?
- (2) Q: How to set the IP address for the printer?
- (3) Q: How to add receipt logo to the printer?
- (4) Q: How to install the Bluetooth printer with PC?
- (5) Q: How to connect the ITPP047 Bluetooth printer with Android App like Loyverse POS?
- (6) Q: How to enable/disable the DHCP function?
- (7) Q: Does the printer work with Mac?
- (8) Q: How to setup the cash drawer with receipt printer?
- (9) Q: How to setup the WIFI printer?
- (10) Q: I made some undesired settings, how to reset the printer?
- (11) Q: How to increase the printing density to make the printing more darker?
- (1) Q: Does the label printer work with Mac?
- (2) Q: Why the printing result is not very clear?
- (3) Q: Why the print result is blank?
- (1) Mac driver
- (2) Windows driver
Print Quality issue
- (1) Q: why My labels are not sharp / dark
- (2) Q: Why there are white spots in my print
- (1) Q: Why i am printing blank labels?
- (2) Q: Why the printer is skipping labels or continuously feeding?
- (3) Q: Why my label is printing sideways?
- (4) Q: Why the label is getting stuck / prints only half and stops?
- (5) Q: Why the same label keeps printing?
- (1) Q: Why my printer doesn't turn on?
- (2) Q: Why the red Light is Flashing?
- (3) Q: Why nothing happens with I try to print?(The green light is on)?
- (4) Q: Why ITPP941 keeps beeping?
- (5) Q: Why ITPP941 is making loud noise when printing?
- (6) Q: Why the printers print extra blank labels after the prints?
- (1) Adjust the margins
- (2) Create new custom size label.
- (1) Shopify Setup
- (2) eBay Setup
- (3) UPS WorldShip
- (4) Etsy Setup
- (5) ShipStation Setup
- (6) ShippingEasy Setup
- (7) BigCommerce Setup
- (8) Sellbrite Setup
- (9) Poshmark Setup
- (10) Amazon.com Customer Orders Setup
- (11) Endicia for Mac Setup
- (12) Shippo Setup
Tips and Tricks
- (1) Sharing ITPP941 over the network (Windows)
- (2) Printing FBA Product ASIN labels
- (1) Q: Why the scanner doesn’t output the data after barcode reading?
- (2) Q: Why the scan result is garbled?
- (3) Q: Why the scanner doesn’t scan some types of the barcode?
- (4) Q: How to disable the Enter after the scans or change it to a TAB?
- (1) Q: Just received the Terminal, why it can’t power up?
- (2) Q: The scanner won’t input the scanning data in the App.
- (3) Q: How to add a Enter/TAB after the scans?
- (4) Q: The device fails to charge.
- (5) Q: I am using the IPDA030 with 2D scanner, why it can’t use the camera in 3nd party App?
- (6) Q: I have a IPDA037/50/51, why the scanner can’t scan, there is no light when pressing ‘scan’button and trigger?
POS terminal with inner printer
- (1) Q: How to connect the inner printer to print receipt from a app like Loyverse POS?
- (2) Q: Is it possible to print from browser, image in gallery and document like PDF?
- (3) Q: Can I connect the printer with other devices?
- (4) Q: The printing result is not very clear, how to make it clearer?
- (1) Q: Why the error light keep flashing even I have restarted the scanner?
- (2) Q: Why after installing the OCR software ABBYY FineReader V11, it says that it needs to pay for using?
- (3) Q: Why the scanner stop scanning during the scanning process?
- (1) Q: Why I can’t download the data to the device even if the software said ‘transfer successfully’?
- (2) Q: Where I can get the instruction about the IDC002?
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