(1) Q: Why I can’t download the data to the device even if the software said ‘transfer successfully’?
A: Please re-install the software on other drive. If you installed it in C drive, it would be fail to download the data because of the system Authority.
(2) Q: Where I can get the instruction about the IDC002?
A: You can download the detailed manual via this link: http://bit.ly/2PeTb0l
And you can also have a look at our this playlist on Youtube: http://bit.ly/IDC002-TutorialVideo
Have more questions? Please do not hesitate to contact us.