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(1) We accept Paypal, VISA, Maestro, Mastercard, American Express. Our payment methods are all securely verified, please rest assured.
(2) Credit Card Payment Rule:
①When your payment exceeds 1000 USD, in order to protect your payment security, according to the rules of credit card payment, the bank will require you to perform 3D verification. Please enter the verification code according to the steps patiently.
②When your payment exceeds 6000 USD, the credit card will not support payment. Please select PayPal payment or contact us for offline payment.
(3) If you have tried to pay several times and failed, please be sure to contact us.
Telephone: +86 17817881067
(1) Worldwide Shipping.
(2) Orders processed timely within 1-3 days after the payment verification.
(3) We only ship to confirmed Order Address. Your Order Address MUST MATCH your Shipping Address.
(4) All orders will be delivered within 5-15 days, although it can take up to 21 days if there are delays! However, you may receive your items much earlier than expected. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
(1) Standard 18-Month Warranty: Free machine repairing and labor service
(2) Extra 6 Months Warranty: Extra $35 (Contact the service before ordering if you need)
(3) Extra 12 Months Warranty: Extra $45 (Contact the service before ordering if you need)
Product Using Support
* Select your product type and click the qusetion to see the answer.
- (1) Q: How to install the Bluetooth printer on Windows?
- (2) Q: How to download and add a NV logo in the printer?
- (3) Q: IMP001 how to setup to print Chinese?
- (4) Q: IMP001 how to change the printing density?
- (5) Q: IMP001 how to connect with Android Loyverse POS App?
- (6) Q: IMP001/04/05/06/17/18 how to get the SDK?
- (7) Q: How to connect the printer with iOS by Bluetooth?
- (8) Q: Why the Bluetooth of the printer can’t be searched?
- (9) Q: Why the printer can’t be powered on?
- (10) Q: Why some print results appear smudged?
- (11) Q: Is it possible to print from browser?
- (1) Q: What operating systems the driver support?
- (2) Q: How to set the IP address for the printer?
- (3) Q: How to add receipt logo to the printer?
- (4) Q: How to install the Bluetooth printer with PC?
- (5) Q: How to connect the ITPP047 Bluetooth printer with Android App like Loyverse POS?
- (6) Q: How to enable/disable the DHCP function?
- (7) Q: Does the printer work with Mac?
- (8) Q: How to setup the cash drawer with receipt printer?
- (9) Q: How to setup the WIFI printer?
- (10) Q: I made some undesired settings, how to reset the printer?
- (11) Q: How to increase the printing density to make the printing more darker?
- (1) Q: Does the label printer work with Mac?
- (2) Q: Why the printing result is not very clear?
- (3) Q: Why the print result is blank?
- (1) Mac driver
- (2) Windows driver
Print Quality issue
- (1) Q: why My labels are not sharp / dark
- (2) Q: Why there are white spots in my print
- (1) Q: Why i am printing blank labels?
- (2) Q: Why the printer is skipping labels or continuously feeding?
- (3) Q: Why my label is printing sideways?
- (4) Q: Why the label is getting stuck / prints only half and stops?
- (5) Q: Why the same label keeps printing?
- (1) Q: Why my printer doesn't turn on?
- (2) Q: Why the red Light is Flashing?
- (3) Q: Why nothing happens with I try to print?(The green light is on)?
- (4) Q: Why ITPP941 keeps beeping?
- (5) Q: Why ITPP941 is making loud noise when printing?
- (6) Q: Why the printers print extra blank labels after the prints?
- (1) Adjust the margins
- (2) Create new custom size label.
- (1) Shopify Setup
- (2) eBay Setup
- (3) UPS WorldShip
- (4) Etsy Setup
- (5) ShipStation Setup
- (6) ShippingEasy Setup
- (7) BigCommerce Setup
- (8) Sellbrite Setup
- (9) Poshmark Setup
- (10) Amazon.com Customer Orders Setup
- (11) Endicia for Mac Setup
- (12) Shippo Setup
Tips and Tricks
- (1) Sharing ITPP941 over the network (Windows)
- (2) Printing FBA Product ASIN labels
- (1) Q: Why the scanner doesn’t output the data after barcode reading?
- (2) Q: Why the scan result is garbled?
- (3) Q: Why the scanner doesn’t scan some types of the barcode?
- (4) Q: How to disable the Enter after the scans or change it to a TAB?
- (1) Q: Just received the Terminal, why it can’t power up?
- (2) Q: The scanner won’t input the scanning data in the App.
- (3) Q: How to add a Enter/TAB after the scans?
- (4) Q: The device fails to charge.
- (5) Q: I am using the IPDA030 with 2D scanner, why it can’t use the camera in 3nd party App?
- (6) Q: I have a IPDA037/50/51, why the scanner can’t scan, there is no light when pressing ‘scan’button and trigger?
POS terminal with inner printer
- (1) Q: How to connect the inner printer to print receipt from a app like Loyverse POS?
- (2) Q: Is it possible to print from browser, image in gallery and document like PDF?
- (3) Q: Can I connect the printer with other devices?
- (4) Q: The printing result is not very clear, how to make it clearer?
- (1) Q: Why the error light keep flashing even I have restarted the scanner?
- (2) Q: Why after installing the OCR software ABBYY FineReader V11, it says that it needs to pay for using?
- (3) Q: Why the scanner stop scanning during the scanning process?
- (1) Q: Why I can’t download the data to the device even if the software said ‘transfer successfully’?
- (2) Q: Where I can get the instruction about the IDC002?
1. How do i track my order?
We've actually made this super simple! You can click here to see the status of your order.
2. How do i return something?
Please refer to our returns policy. Besides, munbyn.com cannot accept returned products that have been man-made damage.
3. How do i use a coupon code?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from< munbyn.com. Coupon code cannot be used for orders already placed.
4. What if the products I received is damaged or missing items?
Please refer to our returns policy. Besides, We cannot accept returned products that have been used or man-made damage.
You must report damage or missing items within 3 business days of receipt by contacting us at email@example.com. You also must keep the original box & packing material in the event we open a claim with the carrier. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process.
5. What happens if an item is on back order?
In rare cases, you have not received the products for more than 10 days. Please contact firstname.lastname@example.org and we will deal with it immediately.
6. What forms of payment do you accept?
Our checkout page accepts Visa, Master card, Discover, American Express, and PayPal as forms of payment.
Have more questions? Please do not hesitate to contact us.
Enjoy your shopping!