Support

 

ūüĒ∂Product Using Support


Select your product type and click the link to see the answer.

1. ITPP941 Label Printer

2. Mini Printer

3. Desktop Printer

4. Barcode Scanner

5. Handheld Terminal

6. Data Collector

 

ūüĒ∂About Payment


 

1) We accept Paypal, VISA, Maestro, Mastercard, American Express. Our payment methods are all securely verified, please rest assured.

2) Credit Card Payment Rule:

‚φWhen your payment exceeds¬†1000 USD, in order to protect your payment security, according to the rules of credit card payment, the bank will require you to perform 3D verification. Please enter the verification code according to the steps patiently.¬†

‚Ď°When your payment exceeds¬†6000 USD, the credit card¬†will not¬†support payment. Please select PayPal payment or contact us for offline payment.

3) If you have tried to pay several times and failed, please be sure to contact us.

Tel: +86 17817881067

Email: support@munbyn.com

 

ūüĒ∂About Shipment


1) Worldwide Shipping.

2) Orders processed timely within 1 business days after the payment verification.

3) We only ship to confirmed Order Address. Your Order Address MUST MATCH your Shipping address.

4) All orders will be delivered within 3-7 days, although it can take up to 21 days if there are delays! However, you may receive your items much earlier than expected. Most products are in stock, we are offering the shipping times for your reference:

ITPP941 Printer: 3-7 days(Depends on real-time stock)
Barcode scanner: 3-10 days(Depends on real-time stock)
Mobile Computer/PDA: 5-20 days(Depends on real-time stock)

All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Except for any emergencies occur, the average shipping time is 3-15 days.

 

ūüĒ∂About¬†Warranty¬†


(1) Standard 18-Month Warranty: Free machine repairing and labor service

(2) Extra 6 Months Warranty: Extra $35 (Contact the service before ordering if you need)

(3) Extra 12 Months Warranty: Extra $45 (Contact the service before ordering if you need)

 

ūüĒ∂About Return & Refund